4. Self Help | Service Bots → Certification exam

Virtual Agent Writer [COBALT] (CUST-C-VAW-Cob-EN)


Description
Welcome to the Virtual Agent Writer [COBALT] Certification! This certification aims to evaluate your knowledge of Service Bots and the Virtual Agent, for the COBALT release. To this end, every topic of the Virtual Agent Writer course will be evaluated. You will have 1 hour to complete 40 questions, and must obtain a minimum score of 80% to pass. Good luck!

Warning: before taking the Virtual Agent Writer [COBALT] certification exam, you must have followed the associated training, in e-learning or thanks to an in-person class.

Language: English Course duration: 1 hour Course instructor: Professional Services Version: COBALT

Content
  • FREQUENTLY ASKED QUESTIONS
  • Certification FAQ
  • CERTIFICATION EXAM
  • Virtual Agent Writer Certification
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever